IT Engineer
Company: Barrick
Location: Bulyanhulu Gold Mine
Application Deadline: N/A
Qualifications
- Graduate Degree or Advanced Diploma in Computer Science or Information Technology
- Microsoft Certified Professional
- ITIL Foundation Certification
- Cisco Certifications (CCNA) will be an added advantage
Competencies
- A minimum 2 - 4 years IT experience
- Experience in computer repairs and end users support
- Experience in Cisco Switches and Access Points configurations and deployments
- Intermediate skills in computer repairs
- Good knowledge of Computer network infrastructure
- Consistent demonstration of Barrick DNA
- Ability to maintain accurate records
- Self-starter, able to work and plan daily tasks with minimal supervision
- Performance Orientation
- Strongly motivated, leads by example and maintains a high work standard
- Willing to support all users
- Clear and effective communication skills in written and spoken English
- Confident and dedicated with a passion for computers
Responsibilities
- Ensuring the efficient running of the IT Service Desk
- Monitoring the network, servers, and communications systems
- Ensuring compliance with company and legislated safety requirements
- Coordinate Computers, Systems, and network operations
- Install/Configure all IT Hardware and Software
- Maintain and Repair IT Hardware and Software
- Manage Local Area Network Infrastructure
- Maintain service and quality of work standards in the IT department
- Transfer knowledge for smooth handovers and improved technical base
- Provide coverage for support calls
- Provide incident management as per the ITIL service Delivery framework
- Provide hardware and software support
- Provide 1st and 2nd level Network Administration support
- Add and remove network users as necessary
- Review user list for cell phone users for Airtime/data Bundles management
- Maintain an up-to-date inventory for IT Section properties
- Ensure all hardware is operational