Club Rotana Waitress
Company: Club Rotana
Location: Tanzania
Application Deadline: Not specified
Qualifications
- Excellent written and verbal English communication skills
- Knowledge of an additional language
- Strong interpersonal and problem-solving abilities
- Computer literacy
- Experience with Opera is an advantage
Competencies
- Customer driven
- Proactive and ‘switched on’ personality
- Outgoing, charismatic and approachable
- Ability to work well under pressure
- Great team player
- Adaptability
- Understanding the Job
- Taking Responsibility
- Recognizing Differences
- Customer Focus
- Teamwork
Responsibilities
- Provide professional service to guests in Club Rotana lounge
- Meet and seat customers professionally
- Acquire in-depth knowledge of Food & Beverage menu
- Monitor quality of Food & Beverage
- Maintain high levels of hygiene and cleanliness
- Prepare service equipment (mis-en-place & mis-en-scène)
- Ensure minimum wastage, breakage, and spoilage
- Use up-selling techniques to enhance guest experience
- Operate safely and environmentally friendly
- Comply with hotel environmental, health, and safety policies