Relationship Manager
Company: NMB Bank Plc
Location: Dar Es Salaam Zone
Application Deadline: 06-Mar-2025
Qualifications
- Bachelor’s degree in Finance, Accounting, Banking, Economics or other relevant fields
- Master’s degree in related fields will be added advantage
- 5 years’ experience in Business Banking/Relationship Management out of which 3 should be in managing SME customers
- 3 years’ experience in Credit analysis
Competencies
- Excellent credit analytical skills
- Strong financial analysis skills
- Knowledge of the Tanzania Banking Sector environment
- Sound knowledge of Small Medium Enterprise markets and environments
- Good customer relationship and sound understanding of bank’s loan products, policies, and procedures
- Conversant with standard computer applications (Excel, Word, and Access)
- Good communication skills with high proficiency in the use of (English and Kiswahili)
- Good business management, leadership, coaching, and team building skills
Responsibilities
- Drive sales of SMEs loans and deposits throughout the zone (covering Branches, Business Centre’s, and Hubs)
- Appraisal of all SMEs credit applications that warrant Senior Manager’s attention other than Relationship Managers/Relationship Officers; from the respective zones and provide recommendations for decision making
- Take a leading role in guiding Relationship Officers in growing asset books and mobilizing deposits from SMEs segment
- Coordinate with Relationship Officers/Branch Managers to prepare appropriate financial structure for managing risks and realizing economic value (pricing)
- Advise the Head of Department on different strategies relating to Business Banking development and growth
- Actively build capacity of Relationship Officers through on-going mentoring and support to encourage business growth and portfolio quality
- Monitor departmental budgets, ensuring RO sales targets are achieved within reasonable timelines
- Prepare budget and projections for the zones managed
- Follow up with Relationship Officers/Branch Managers for execution of potential pipelines (Asset & Liabilities) to become successful deals
- Proactively engage with other stakeholders (credit/risk/operations) to ensure the SME portfolio is maintained to the highest standards
- Monitor and evaluate the business portfolio to ensure performance criteria (PAR & NPL levels) are maintained within the acceptable risk level
- Represent NMB in all customer forums and ensure the best relationship between NMB and customers in the zones through networking and excellent service